HP FB500 PDF

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty.

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The encoder strips for the lift motors are dirty, out of place, or otherwise not allowing for normal operation. Modify your browser’s settings to allow Javascript to execute. Ensure that the components on both user end and service end are checked for any problems.

The strip is held in place by up only, and can slip out of position. In the following figures, only the service end of the printer is illustrated. See the following section for details on accessing the lift assemblies and components.

By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy fb500. See your browser’s documentation for specific instructions.

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HP Scitex FB Industrial Printer Troubleshooting | HP® Customer Support

Product sold by third party: Warranty removed from product: This process can take several minutes depending on the number of warranties being checked. Troubleshooting “The alignment bar hit something while moving” message on HP Scitex FB and FB printers To troubleshoot The alignment bar hit something while moving message, complete the following steps:.

Detail of rb500 service-end alignment bar lifting assembly.

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Any electrical cabling is not visible in this view. This product has been exchanged for a new or refurbished product. See the following section for details on accessing the lift assemblies.

Do not attempt to remove the input roller assembly. This product cannot be identified by Serial Number alone. Carefully inspect and observe the alignment bar and lifting mechanisms for any binding, obstruction, ffb500 other problem. Ensure that the encoder strip 4 in Figure 3 is properly positioned in its holder. Please try again shortly. Asia Pacific and Oceania. Check both ends of the bar and both lifting assemblies user end and service end for any mechanical problems and correct any issues.

How does HP install software and gather data? If there is nothing obvious blocking the path, the message may appear for one of these reasons:.

Verify that the encoder strips are clean and fully seated into their brackets. Javascript is disabled in this browser.

Please enter a Product Number to complete the request. Unable to determine warranty status. We are unable to determine your warranty status for the product and serial number provided. Compare the position of the alignment bar strip against the strips in the other lifting assemblies and reposition it as necessary. This page requires Javascript. Service-end view of lifting assemblies. Please return to the product information page and verify the numbers provided or try again later.

Accessing lift assemblies in HP Scitex FB and FB printers To inspect the alignment rb500 lifting mechanisms for any problems, the user and service endcaps must be removed for access. Product has been exchanged: The alignment bar hit something while moving message appears on the control panel when the alignment bar is unable to move normally.

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Please wait while we process your request. Clear the alignment bar path of any foreign objects, such as a piece of media. See your browser’s documentation for specific instructions. Advance the belt so that any fb500 ink is no longer in the alignment bar path.

HP Scitex FB500 Industrial Printer Troubleshooting

Clear any foreign debris, such as dust, from between the encoder strip and the reader. Modify your browser’s settings to allow Javascript to execute. The user end is similar in appearance. The Virtual Agent is currently unavailable. If The alignment bar hit something message continues to appear on the control panel after cleaning and troubleshooting the printer, then the alignment bar may require recalibration.

Touch the Up and Down buttons on the control panel to move the alignment bar up and down.

It matches the product: The serial number provided does not match the previously selected product. How does HP install software and gather data? There is a build-up of of cured ink on the media belt.